HIRESMART WEBSITE & BUSINESS CONTACT PRIVACY NOTICE
Effective Date: 14 February 2020
HireSmart takes its obligations to protect privacy and personal information very seriously. Please read this Privacy Notice carefully as it sets out important information relating to how we handle your personal information.
To whose personal information does this Privacy Notice apply?
This Notice describes our practices when using the personal information of: employees of corporate customers, suppliers to our company and other third parties (business contacts); and other persons who may visit our websites. This Notice will apply whether you have provided the information directly to us or we have obtained it from a different source, such as a third party. Our websites contain business-related content and are specifically aimed at and designed for use by adults. We do not knowingly solicit or collect personal information from or about individuals under the age of 18 years.
We collect personal information from our business contacts directly or from the following sources: Third party referrals, Client verification processes such as due diligence checks, Marketing materials such as newsletters, white papers, training sessions and other events; Public resources such as social media sites, telephone directories, newspapers, internet sites, registries or public records. The categories of information we collect about business contacts includes: Personal details including name, office address, work telephone numbers and work email addresses, position title, level, function, and area of interest, and employer details such as organization name, industry; Financial details including annual revenue and payment details; Services provided or purchased; Testimonials; Communications with our business contacts; Log-in and similar account credentials and information about use of these services; Image capturing, such as photos taken at events and videos, and any other personal information our business contacts provide in correspondence with us. We use this information for certain activities, including: Facilitating smooth running of the business through communication with corporate customers, for example, to communicate about the services we provide or to respond to inquiries; Creating, maintaining and building upon customer and supplier relationships; Business planning; To fulfill a transaction initiated by a business contact; To fulfill a transaction initiated by a member of HireSmart such as the purchase of supplies or equipment; Keeping accounts and financial records related to any business or other activity carried on by HireSmart; Deciding whether to accept any person as a customer or supplier; Business development including to send information that we believe may be of interest to business contacts, such as newsletters and details of upcoming events and to post customer testimonials on our websites; For internal analysis and research to help us improve our products and services; Sending administrative information such as notices related to product, service, or policy changes; and Preventing, detecting, mitigating, and investigating fraudulent or illegal activity. We use this information because: It is necessary for performing our obligations, or exercising our rights, under our contracts with customers or suppliers; It is necessary for compliance with any legal or regulatory obligations that we are subject to;
We have a legitimate business interest to: manage our business and brand; provide and improve our products and services; operate our business; keep our business contacts updated on products and services which may be of interest to them. In certain circumstances, where a business contact does not provide personal information which is required, we will not be able to perform our obligations under the contract with them or may not be able to provide them with products and services. We will make it clear if and when this situation arises and what the consequences of not providing the information will be for the business contact.
WEBSITE USERS AND WEB-RELATED PRIVACY ISSUES
The categories of information we collect about users of our website and HireSmart webpages on social media sites such as Facebook, YouTube, LinkedIn, and Twitter include: Information users provide when they enter information on our website, such as when they make a purchase (e.g. their name, address, phone number, email address and payment details) or when they apply for a role (further details on data collected during our recruitment process are set out in our Recruitment Notice); Information users post on blogs, public forums on our sites, including our social media sites; Information users provide when they correspond with us (e.g. name, email address, details of any queries they may have); Information users provide when they create a profile where required in order to post on online blogs and public forums (e.g. their name and email address); Technical Information including your IP address, hardware and browser type/settings and operating system information and details of the webpages you visit and links you click on (including actions you take when accessing our website, services or emails) in accordance with our Cookies Notice; Advertising information (such as size/type of ad, ad impressions, location/format of ad, data about interactions with ad);
We use personal information of users of our website and HireSmart webpages on social media sites such as Facebook, YouTube, LinkedIn and Twitter for certain activities, including: Personalizing the experience of our website; Providing products and services that website users have requested; Responding to any queries that website users have; Administering the website, diagnosing website technical problems, investigating any complaints and providing customer services; Providing website users and individuals accessing our web pages on social media sites with information and offers on products or services that may be of interest to them; and Monitoring social media content to manage relations with our customers and promote our business and brand; and Performing statistical and trend analysis to improve the user experience and performance of our website.
We have a legitimate business interest to: Promote our brand and business through our website and through social media tools; Monitor, investigate and report any attempts to breach the security of our websites; Provide support services and respond to any queries; Improve the performance and user experience of our websites; Manage and administer our sites and social media pages.
We may disclose personal information of business contacts and website/social media site users to third parties as follows: to business associates and other professional advisers (e.g. auditors and lawyers); to suppliers and/or providers of goods and services and other third parties who work on our behalf to service or maintain business contact databases and other IT systems, such as suppliers of the IT systems which we use to process personal information, or who provide other technical services; to third parties who resell HireSmart services and/ or provide value added services; to competent authorities such as tax authorities, courts, regulators and security or police authorities where required or requested by law or where we consider it necessary; subject to applicable law, in the event that HireSmart is merged, sold, or in the event of a transfer of some or all of our assets (including in bankruptcy), or in the event of another corporate change, in connection with such transaction;
HireSmart may offer solely or jointly with third parties webinars, white paper downloads, or other services related to our offerings or services. We will share your contact information and product interest in these offerings or services with third parties to communicate with you, subject to applicable law;
HireSmart may also disclose information in special cases when we have a good faith belief that such action is necessary to: (a) protect and defend our rights or property; (b) enforce the Website Terms and Conditions; (c) act to protect the interests of our users or others; and HireSmart also may share aggregate or anonymous information with third parties, including advertisers, investors, and partners. Aggregate or anonymous information does not contain any information that can be used to directly identify you.
We will keep your information for as long as it is reasonably necessary to provide our services to you, to comply with legal, tax, accounting or reporting requirements and to protect and defend against legal claims. The time period will depend on factors such as whether you have registered an account with us or agreed to receive marketing from us.
You are entitled to ask us if we are processing your information and, if we are, you can request access to your personal information. This enables you to receive a copy of the personal information we hold about you and certain other information about it. You are entitled to request that any incomplete or inaccurate personal information we hold about you is corrected. You are entitled to ask us to delete or remove personal information in certain circumstances. There are also certain exceptions where we may refuse a request for erasure, for example, where the personal data is required for compliance with law or in connection with claims. You are entitled to ask us to suspend the processing of certain of your personal information about you, for example if you want us to establish its accuracy or the reason for processing it. You may request the transfer of certain of your personal information to another party. Where we are processing your personal information based on a legitimate interest (or those of a third party) you may challenge this. However, we may be entitled to continue processing your information based on our legitimate interests or where this is relevant to legal claims.
You can opt-out of receiving directing marketing from us at any time. You can do this by contacting us on the contact details below or by clicking the “unsubscribe” button within our correspondence with you.
We have put in place technical and organizational security measures to prevent the loss or unauthorized access of your personal information. We train our employees in the proper handling of personal information. We have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet. If you have reasons to believe that your interaction with us is no longer secure, please immediately notify us of the problem.
This Privacy Notice will be changed from time to time.
How to Contact Us
If you have any questions regarding our Privacy Notice you can contact us at: hiresmart.com, or by regular mail addressed to: HireSmart, LLC, 4140 E. Baseline Road, Ste. 101, Mesa, AZ 85206